No responsibility will be made for bookings made less than 12 hours from collection.
A generous allowance time is always made for journey times to & from airports.
How-ever we cannot accept responsibility for unavoidable delays encountered en route such as accidents & diversions.
You will get a text to your mobile stating the vehicle- reg & colour & also a second text when driver arrives at pick up point unless you have stated that you want meet & greet which would incur a surcharge to cover car park etc.
If you think you will be held up longer than anticipated then please ring our office on 01582 400400 to let us know.
For airport collections: we reserve the right to change additional waiting time 30 minutes from the agreed time. We regurally check for flight information & do our best to time the pick up as smoothly as possible, but please get in touch with us if you have any problem.